Shipping | Delivery | Returns
What are our shipping rates?
Shipping. Ground Shipping is Free within the United States. Expedited Shipping is also available. Orders placed by 12 pm EST will be processed and shipped within 24 hours. (Weekends Excluded). For international shipments, we use DHL. The rates are ca
When will my order ship?
Orders placed by 12 pm EST will be processed and shipped within 24 hours. (Weekends Excluded)
Can I change my order after checkout?
Our turn time for order processing and shipping is fast! Therefore, there will be times when an order can’t be changed before it ships. Please, double check your shipping address before checkout to make sure it’s correct. If you need to make changes,
Can I return my order?
EARPEACE is 100% guaranteed. We are confident that you will love EARPEACE. However, if you are dissatisfied for any reason at all send them back for a refund of the product within 30 days, no questions asked.
How do I return my order?
You will be responsible for paying the return shipping cost. You may use the carrier of your choice. Return shipping costs are non-refundable. Return Address:. EARPEACE. 211 Drum Ave N. Pasadena, MD 21122
When will I receive my refund?
Once your return is received, your refund will be processed within 2-3 business days.
Can I cancel my order?
We’ll absolutely do our best to cancel your order after it’s been placed, but because our team works quickly to get orders processed and shipped, we can’t guarantee that we’ll be able to catch it in time.
Can I place my order over the phone?
At this time, we’re not able to take orders or process payments over the phone. That said, we’re always happy to connect by phone to help answer any questions or provide clarity on our products or your order!